VS Editor
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Recent activity by VS Editor-
Do you provide demo accounts?
We provide demo accounts with virtual funds, which allows you to try out our platform and allow experienced traders to experiment and test new strategies in a risk-free environment. To open a demo ...
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How long does it take for the account to be approved？
We will review the account within one working day after receiving the complete application.
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Can I change my personal details？
If you want to change your email, you can do so through the profile in the VSTAR app - Security. if you want to change your residence information, please upload your new address proof in the profil...
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Why do I need to upload ID and other documents to verify the account？
For the security of you funds and because we are a regulated company, all our operations are performed in accordance with the requirements of our regulatory agency. The implementation of verificati...
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What documents are required for opening a real account with VSTAR？
We need a valid proof of your international passport, ID card or driver's license in order to verify your identity. We also ask for proof of residency, such as a utility bill or bank statement in y...
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How long does it take for the withdrawal to arrive?
We are committed to processing your withdrawal application within 24 hours. However, the actual arrival time may vary depending on the selected withdrawal method and the transfer speed of the remit...
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How can I deposit funds?
We accept wire transfers, credit / debit cards, and many other major international payment methods like Perfect money, Skrill , Neteller , Sticpay , ChipPay , etc. for deposits and withdrawals, dep...
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Why was my credit or debit card deposit rejected?
There are multiple reasons: Your credit / debit card has been declined. You may have exceeded your daily transaction limit, or the amount available on your credit / debit card. Alternatively, you m...
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How long do wire transfers take to arrive the VSTAR account and what are the fees?
It will take 3-5 working days for the funds to reach your trading account . VSTAR does not charge wire transfer fees, but the third intermediary bank may charge according to their fee structure.
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Can I withdraw money if I have an open position?
Yes, you will need to take extreme care in such scenarios. If the free margin exceeds the amount specified in the withdrawal request. The free margin is calculated as equity less any necessary marg...